Welcome to Yadav Tours and Travel, a customer-focused Taxi Booking Portal providing convenient solutions for local, outstation, airport, railway, and other travel requirements.
We understand that travel plans can change due to personal circumstances, schedule changes, emergencies, or other unforeseen situations. Our Refund and Cancellation Policy explains the general conditions applicable when customers cancel or modify a taxi booking.
By making a booking with Yadav Tours and Travel, customers agree to follow the applicable booking, cancellation, payment, and refund conditions communicated at the time of reservation.
Customers may request cancellation of their taxi booking by contacting Yadav Tours and Travel as soon as possible.
Cancellation requests should include relevant booking information, such as:
The applicable cancellation charge, if any, may depend on the type of booking, cancellation timing, vehicle category, travel date, advance payment, and other booking conditions.
Cancellation made sufficiently before the scheduled pickup time may be eligible for a refund, subject to the applicable cancellation terms.
The amount refunded may depend on the booking conditions and any applicable cancellation or administrative charges.
Customers are encouraged to cancel their booking as early as possible if they know that they will not be travelling.
Cancellations made shortly before the scheduled pickup time may attract applicable cancellation charges.
If a customer does not appear at the agreed pickup location and does not communicate with Yadav Tours and Travel or the assigned driver, the booking may be treated as a no-show.
No-show bookings may not be eligible for a full refund, depending on the applicable booking terms.
Customers who need to change their travel date or pickup time can contact Yadav Tours and Travel to request rescheduling.
Rescheduling is subject to vehicle and driver availability. Additional charges may apply if the new journey involves changes in vehicle type, distance, travel date, route, or other booking requirements.
A rescheduling request should be made as early as possible.
Where a refund is applicable, the refundable amount will be determined according to the booking terms and cancellation conditions.
Refunds may be subject to deductions for applicable cancellation charges, completed services, payment processing charges, or other disclosed charges.
The final refund amount will depend on the circumstances of the cancellation and the applicable terms communicated during booking.
Sometimes a payment may be deducted from a customer's bank account even though the booking is not successfully confirmed.
In such situations, customers should first check their bank or payment provider to determine whether the transaction is pending, successful, or reversed.
If the amount has been deducted but the booking remains unconfirmed, customers should contact Yadav Tours and Travel with the relevant transaction or payment details.
Once a refund is approved, the processing time may depend on the payment method, bank, payment gateway, or financial institution involved.
Yadav Tours and Travel cannot guarantee an exact crediting time when the refund is being processed through a third-party payment provider.
Customers should retain their payment confirmation and booking details until the refund has been successfully received.
In certain situations, Yadav Tours and Travel or its service provider may need to cancel a booking due to circumstances such as vehicle unavailability, driver availability, operational issues, safety concerns, government restrictions, severe weather, road closures, or other unforeseen situations.
Where applicable, customers will be informed about the cancellation and available alternatives or refund options.
Travel conditions can sometimes change unexpectedly. Traffic restrictions, accidents, natural events, road closures, weather conditions, vehicle breakdowns, strikes, or government regulations may affect a scheduled journey.
Yadav Tours and Travel will make reasonable efforts to assist customers in such circumstances, but the available options may depend on the nature of the situation.
Customers should carefully review the booking details before confirming a taxi reservation.
Before completing a booking, customers should verify:
Providing accurate information can help reduce booking-related issues.
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